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What can I do if I get a letter or phone
call saying that a Bailiff is coming to my premises.
Contact us immediately, it is as simple as that. We have years
of experience in dealing with this very situation and will be
able to get this under control quite quickly. If you are an
existing client, this may have occurred with a debt which is
not on the debt management plan, contact us as soon as possible
so we can review your financial statement and get the debt
under control and an offer of repayment made straight away. If
you are not one of our clients, contact us as soon as possible
on 0800 027 9595 and we will contact the bailiff with an offer
of repayment based on your income and expenditure.
If a bailiff turns up at your door, you do not have to let him
in as they have no right to access your property without your
permission. If you are not in at the time of their visit and
you have left a window or door open, they do have the right of
entry. If you have refused to talk to them, please contact us
straight away so we can discuss this with the bailiff and get the debt under control, as they will return.
What do I do if the bailiff is at
my door
The bailiff can call at your house at any reasonable time to
seize goods, but you do not have to let them in. The bailiff
cannot enter your property by force, but they can legally enter
your property through open windows or unlocked doors. Once the
bailiff has been inside your house by entering peacefully, they
can call again another day and enter your house without
your permission, forcefully, to remove goods.
What goods can they take
from my property
A bailiff acting on a County Court Judgment cannot seize
clothing, bedding, furniture, household equipment or other
goods necessary to meet basic domestic needs. Generally, no
bailiff can seize tools, books, vehicles or other equipment
necessary for personal use in employment or business.
No bailiff
can seize goods belonging to anyone other than the person named
on the distress warrant.
A bailiff cannot seize goods subject to a hire purchase or
rental agreement (goods on credit sale can be seized because
they belong to the person).
Goods you own jointly with someone else can be taken.
Your Rights
You cannot be sent to prison for not co-operating with a
bailiff. You do not have to let them into your house. You
should contact us as soon as possible on 0800 027 9595.
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