0800 027 9595                      

 Advice

Age Concern
Tel: 0800 00 99 66
www.ace.org.uk

Childline
Tel: 0800 1111
www.childline.org.uk

Cruse
Advice & support for Bereaved Families
Tel: 0870 167 1677
www.crusebereavementcare.org.uk

Dial UK
Tel: 01302 310 123
www.dialuk.org.uk

Drinkline
Tel: 0800 917 8282

Gamblers Anonymous
Tel: 0870 050 8880
www.gambleranonymous.org.uk

Gamcare
Tel: 0845 600 0133 Advice on gambling issues
www.gamcare.org.uk

Gingerbread
Tel: 0800 018 4318
www.gingerbread.org.uk

Help the Aged
Tel: 0808 800 6565 Seniorline
www.helptheaged.org.uk

Lone Parent Helpline
For advice on maintenance, benefits and money
Tel 0800 018 5026
www.loneparenthelpline.info

Mind
Information and support on mental health problems
Tel 0845 7660 163
www.mind.org.uk

National Aids Helpline
Tel: 0800 012 322
www.aidshelpline.org.za

Refuge (for Domestic Violence)
Tel: 0870 599 5443

Rights of Women
For legal advice for women
Tel: 0207 251 6577
www.rightsofwomen.org.uk

Samaritans
Tel: 0845 790 9090
www.samaritans.org.uk

Saneline
Tel: 0845 767 8000

Shelterline
Tel: 0808 800 4444
www.shelter.org.uk

TV Licensing
Tel: 0870 241 6468 (general enquiries)
www.tvlicensing.co.uk

Child Support Agency Enquiry Line
Tel: 0845 7133 133
www.csa.gov.uk

Claim Line for Pensioners
Tel: 0800 028 1111
www.dwp.gov.uk/mig

Disability Benefits Enquiry Line
Tel: 0800 88 22 00
www.dss.gov.uk

Disability Rights Commission
Tel: 08457 622 633
www.drc-gb.org

New Deal for Lone Parents
Tel: 0800 868 868
www.newdeal.gov.uk

Tax Credits Helpline
Tel: 0845 300 9000
www.inlandrevenue.gov.uk

Citizens Advice
www.citizensadvice.org.uk
www.adviceguide.org.uk

Citizens Advice Scotland
Tel: 0131 550 1000
www.cas.org.uk

Community Legal Service
Directory of agencies providing legal advice in your area.
Tel: 0845 608 1122
www.justask.org.uk

AdviceUK
Tel: 0207 407 4070
www.adviceuk.org.uk

Housing Corporation
Tel: 0207 7393 2000
www.housingcorp.gov.uk

IFA PromotionsFor a list of independent Financial Advisers
Tel: 0800 0853 250
www.unbiased.co.uk

Law Centres Federation
Tel: 020 7387 8570
www.lawcentres.org.uk

Money Advice Association (MAA)
Tel: 01476 594 970
www.m-a-a.org.uk

Money Advice Scotland
Tel: 0141 572 0237
www.moneyadvicescotland.org.uk

Telephone Helpines Association
The Telephone Helplines Association also provides information on helplines
Tel: 0207 089 6321
www.helplines.org.uk

Council of Mortgage Lenders
Tel: 020 7440 2255
www.cml.org.uk

Energy Watch (OFGEM)
Tel: 0845 906 0708
www.energywatch.org.uk

Financial Ombudsmen Schemes -
Banking Ombudsman
Building Society Ombudsman
Insurance Ombudsman
PIA Ombudsman
Tel: 0845 080 1800
www.financial-ombudsman.org.uk

Financial Services Authority
Consumer Helpline Tel: 0845 606 1234
www.fsa.gov.uk

Financial Services Compensation Scheme
Tel: 080 7892 7300
www.fscs.org.uk

Local Government Ombudsman
Advice Line Tel: 0845 602 1983

Office for the Supervision of Solicitors
Tel: 0845 608 6565
www.oss.lawsociety.org.uk

Office of Fair Trading
Tel: 0845 722 4499
www.oft.gov.uk

Office of Telecommunications (OFTEL)
Tel: 0845 714 5000
www.oftel.gov.uk

Office of Telecommunications Ombudsman Service (OTELO)
Tel: 0845 050 1614
www.otelo.org.uk

Office of Water services (OFWAT & Watervoice)
Representing water customers in England and Wales
Tel: 0121 625 1300 (OFWAT)
Tel: 0845 933 3111 (Watervoice)
www.ofwat.gov.uk

Parliamentary Ombudsman
Investigates complaints about Government Departments
Tel: 0845 015 4033
www.ombudsman.org.uk

The Information Commissioner’s Office For Data Protection Issues
Tel: 01625 545 700
www.open.gov.uk

Trading Standards
To complain to your local Trading Standards Dept on line
www.consumercomplaints.org.uk